Crisis & Urgent Support Pathways

For situations where safety may be at risk

If you are supporting someone and you’re concerned about their immediate safety, these services are available 24/7.

This page is for general guidance only and does not replace professional advice.

In an Emergency call 000

If someone is in immediate danger, call 000 (triple zero).

Immediate Phone & Online Support

Lifeline

   13 11 14 |     lifeline.org.au
24/7 nationwide professional telephone and online counselling for anyone affected by suicide. Follow-up support available.

Suicide Call Back Service

   1300 659 467 |     suicidecallbackservice.org.au
24/7 nationwide professional telephone and online counselling for anyone affected by suicide. Follow-up support available.

Beyond Blue

   1300 22 4636  |     beyondblue.org.au
Support for anxiety, depression and suicide prevention

Immediate In-Person Support

Medicare Mental Health Centres

   1800 595 212  |    medicarementalhealth.gov.au
Free walk-in mental health support with no referral or appointment needed.
Provides immediate support, guidance, and connection to local mental health services for people in distress, as well as families and carers.

Crisis Assessment & Treatment Teams (CATT)

   Varies by state  
   healthdirect.gov.au/mental-health-crisis-support
For urgent in-person mental health assessment via public hospital services across Australia. Access is arranged through state-based public mental health services. 

Support for Specific Communities

MensLine Australia

   1300 78 99 78  |     mensline.org.au/
MensLine Australia offers free, confidential 24/7 telephone counselling for men across Australia.

13Yarn

   13 92 766  |     13yarn.org.au
If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.

Support After Suicide

Standby Support After Suicide

   1300 727 247  |     https://standbysupport.com.au/
Free support for individuals, families, workplaces, and communities impacted by suicide, including practical and emotional support after a suicide or suicide attempt.
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